A Managed Services is a practice under which day-to-day management and operational responsibility of IT systems is transferred to and IT Services Provider like COMM-IT with the aim of improving effectiveness and efficiency. The Service Provider will assume the complete responsibility and delivery of services which has been agreed upon. A well-defined SLA is signed with commitment to level of services, response time, term and scope and the pricing is normally on a monthly fee.
Our Full Outsourcing Services Model under Managed Services Offering is aimed at Optimizing your entire Application Portfolio. Under this Model COMM-IT Takes over the support, maintenance, enhancement and evolutions of your entire application portfolio, in addition to delivery of some or all infrastructure functions. With COMM-IT’s Managed Services model you get access to a team of resources with diverse skillset and industry experience. COMM-IT will undertake the risk of training and maintaining a knowledgeable staff. Managed Services model is best fit for long term relationship where the you can justify the investment in upfront knowledge transfer.